Status & Incident Desk

Find the official status page or support path for a prop firm, platform, or data feed before you treat a login, order, chart, dashboard, or payout problem as an incident.

Official Status Source Finder

Search firm or platform
Type
Public status page

Showing 16 official-source rows.

Tradovate

Platform

Current labels captured

39 rows captured as UP, including firm connection labels.

loginexecutionmarket datadashboardfunding-payout

Official source – BestProps detail page

NinjaTrader

Platform

Open source for live labels

Page listed 30 service names and timestamp 7/2/2026, 5:53:30 PM, but no row-level status labels appeared in the capture.

loginexecutionmarket datafunding-payout

Official source

Topstep

Prop firm

Current labels captured

All Systems Operational; New Dashboard, Legacy Dashboard, and TopstepX captured as Operational.

dashboardloginexecution

Official source – BestProps detail page

TopstepX / ProjectX source row

Platform

Component label captured

TopstepX component captured as Operational on Topstep status; no separate ProjectX public component page was verified in this source window.

dashboardexecutionmarket data

Official source – BestProps detail page

TradingView

Platform

Open source for current labels

Official status page exposed component labels during the source window; open the official TradingView status page for current status and incident details.

dashboardmarket dataexecutionlogin

Official source

Apex Trader Funding

Prop firm

No public component status page

Official Status Updates page showed holiday schedule and legacy product updates, not a component uptime table.

dashboardfunding-payoutlogin

Official source

Tradeify

Prop firm

Use official support path

Official help separates supported platforms from third-party TradingView/API/software/data-feed issues.

loginexecutionmarket datadashboard

Official source

MyFundedFutures

Prop firm

Use official support path

Official support article routes account issues to live chat and platform/general questions to Discord.

logindashboardfunding-payout

Official source

FundedNext / Futures support row

Prop firm

Use official support path

Official contact page advertises 24/7 support; a separate futures help article routes users through website support chat.

logindashboardfunding-payout

Official source

TakeProfitTrader

Prop firm

Use official support path

Official site captured platform choice and live support claims, but no public component status page was verified.

dashboardfunding-payoutlogin

Official source

TradeDay

Prop firm

Use official support path

Official site footer lists support@tradeday.com and 24/7 availability; no public component status page was verified.

logindashboardfunding-payout

Official source

FTMO

Prop firm

Use official support path

Official contact page lists live chat, WhatsApp, email, and 24/7 support; no public component status page was verified.

logindashboardfunding-payout

Official source

Rithmic

Data / routing

No public status page found

Official FAQ lists maintenance-window and support topics, but no public live status page was verified.

executionmarket datalogin

Official source

CQG

Data / routing

Maintenance source only

Official doc lists maintenance windows for FIX Connect, Web API, and CMS servers, not live incident status.

executionmarket data

Official source

cTrader

Platform

Use official support path

Official troubleshoot page routes slow, frozen, connection, and chart-data symptoms to internet, browser, broker, or cTrader support checks.

logindashboardexecutionmarket data

Official source

MetaTrader 5 / MetaQuotes source row

Platform

No public status page found

Official page confirms MT5 connects to broker servers; no MetaQuotes public component status page was verified in this source window.

loginexecutionmarket data

Official source

Symptom Triage Picker

Pick the symptom first, then open the official row before escalating from a local setup problem to a possible incident.

For login issues, check the platform status row, then firm account status or billing/support paths. Tradeify users should also read the login troubleshooting guide.

Latest Source Snapshot

21official URLs captured

3sources exposed current row labels

4status-source rows in the finder

12support or source-path rows

0social or third-party outage trackers used

Counts describe the source capture only. They are not BestProps uptime monitoring and do not prove every trader account, order, data feed, payout, or local setup is unaffected.

Evidence Layer

Full finder table

Entity	Official source	Vendor/source type	Symptoms covered	Latest captured note	Source captured at
Tradovate Platform	Official current status status.tradovate.com/ BestProps detail page	Custom status table	loginexecutionmarket datadashboardfunding-payout	39 rows captured as UP, including firm connection labels.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
NinjaTrader Platform	Official service-status page web.ninjatrader.com/service-status	Client-rendered service list	loginexecutionmarket datafunding-payout	Page listed 30 service names and timestamp 7/2/2026, 5:53:30 PM, but no row-level status labels appeared in the capture.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
Topstep Prop firm	Official status page status.topstep.com/ BestProps detail page	Atlassian Statuspage	dashboardloginexecution	All Systems Operational; New Dashboard, Legacy Dashboard, and TopstepX captured as Operational.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
TopstepX / ProjectX source row Platform	Official component row status.topstep.com/ BestProps detail page	Atlassian Statuspage	dashboardexecutionmarket data	TopstepX component captured as Operational on Topstep status; no separate ProjectX public component page was verified in this source window.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
TradingView Platform	Official status page status.tradingview.com/	Custom status page	dashboardmarket dataexecutionlogin	Official status page exposed component labels during the source window; open the official TradingView status page for current status and incident details.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
Apex Trader Funding Prop firm	Official status updates + helpdesk apextraderfunding.com/help-center/helpful-items/status-updates/	WordPress help center	dashboardfunding-payoutlogin	Official Status Updates page showed holiday schedule and legacy product updates, not a component uptime table.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
Tradeify Prop firm	Official troubleshooting help help.tradeify.co/en/articles/12270208-platform-connection-troubleshooting	Intercom help center	loginexecutionmarket datadashboard	Official help separates supported platforms from third-party TradingView/API/software/data-feed issues.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
MyFundedFutures Prop firm	Official help center help.myfundedfutures.com/en/articles/8528465-getting-the-most-out-of-myfunded-futures-support	Intercom help center	logindashboardfunding-payout	Official support article routes account issues to live chat and platform/general questions to Discord.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
FundedNext / Futures support row Prop firm	Official contact + futures support fundednext.com/contact	Site contact + Intercom help center	logindashboardfunding-payout	Official contact page advertises 24/7 support; a separate futures help article routes users through website support chat.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
TakeProfitTrader Prop firm	Official site support/footer takeprofittrader.com/	Website support path	dashboardfunding-payoutlogin	Official site captured platform choice and live support claims, but no public component status page was verified.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
TradeDay Prop firm	Official site support/footer www.tradeday.com/	Website support path	logindashboardfunding-payout	Official site footer lists support@tradeday.com and 24/7 availability; no public component status page was verified.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
FTMO Prop firm	Official contact support ftmo.com/en/contact/	Website contact page	logindashboardfunding-payout	Official contact page lists live chat, WhatsApp, email, and 24/7 support; no public component status page was verified.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
Rithmic Data / routing	Official FAQ/support www.rithmic.com/faq	Website FAQ	executionmarket datalogin	Official FAQ lists maintenance-window and support topics, but no public live status page was verified.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
CQG Data / routing	Official maintenance-window doc help.cqg.com/apihelp/Documents/officialmaintenancewindows2.htm	CQG API Help	executionmarket data	Official doc lists maintenance windows for FIX Connect, Web API, and CMS servers, not live incident status.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
cTrader Platform	Official troubleshooting help help.ctrader.com/ctrader-web/miscellaneous/troubleshoot/	cTrader Help	logindashboardexecutionmarket data	Official troubleshoot page routes slow, frozen, connection, and chart-data symptoms to internet, browser, broker, or cTrader support checks.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC
MetaTrader 5 / MetaQuotes source row Platform	Official platform page www.metaquotes.net/en/download	MetaQuotes website	loginexecutionmarket data	Official page confirms MT5 connects to broker servers; no MetaQuotes public component status page was verified in this source window.	2026-07-02 17:53-17:56 PT 2026-07-03 00:53-00:56 UTC

Captured status-page labels

Tradovate: 39 current rows captured as UP, including ApexTraderFunding, FundedNext, TakeProfitTrader, TradeDay, and Tradeify connection labels.
Topstep: All Systems Operational; New Dashboard, Legacy Dashboard, and TopstepX captured as Operational.
TradingView: official status page exposed component labels during the source window. Open the official TradingView status page for current labels before acting.
NinjaTrader and support-path rows: BestProps does not assert operational status for rows without visible official component labels. Open the listed official source or support path for current information.

What this source check does not prove

This source check does not prove current live status after the checked time, rank platform reliability, verify payout processing, or prove that any individual trader account, order, device, data entitlement, or local setup is working.

How to Check a Possible Incident

Open the official source row for the affected platform, data feed, or firm.
Match the symptom to the component: login, execution, market data, dashboard, billing, funding, or payout.
If the source is green, check account status, billing, permissions, credentials, local app/browser issues, and support articles.
Save the official URL, visible timestamp, component label, and your local time before escalating.
Treat public chatter as a signal to verify, not proof of an outage or firm-impact event.

Commercial note: This site currently has no signup links, paid placements, sponsored rows, or monetized routing. Status labels, source inclusion, incident wording, corrections, and response opportunities are set by source evidence, not by any commercial arrangement.

Corrections and Firm Response

If a platform, firm, or reader finds a stale source row, BestProps should recheck the official source, update the timestamp, and note the correction. Serious firm-impact, payout, security, shutdown, fraud, or blame-oriented claims need separate source review and additional editorial review before public use.

Sources Checked

Tradovate source – Official current status, checked 2026-07-02 17:53-17:56 PT.
NinjaTrader source – Official service-status page, checked 2026-07-02 17:53-17:56 PT.
Topstep source – Official status page, checked 2026-07-02 17:53-17:56 PT.
TopstepX / ProjectX source row source – Official component row, checked 2026-07-02 17:53-17:56 PT.
TradingView source – Official status page, checked 2026-07-02 17:53-17:56 PT.
Apex Trader Funding source – Official status updates + helpdesk, checked 2026-07-02 17:53-17:56 PT.
Tradeify source – Official troubleshooting help, checked 2026-07-02 17:53-17:56 PT.
MyFundedFutures source – Official help center, checked 2026-07-02 17:53-17:56 PT.
FundedNext / Futures support row source – Official contact + futures support, checked 2026-07-02 17:53-17:56 PT.
TakeProfitTrader source – Official site support/footer, checked 2026-07-02 17:53-17:56 PT.
TradeDay source – Official site support/footer, checked 2026-07-02 17:53-17:56 PT.
FTMO source – Official contact support, checked 2026-07-02 17:53-17:56 PT.
Rithmic source – Official FAQ/support, checked 2026-07-02 17:53-17:56 PT.
CQG source – Official maintenance-window doc, checked 2026-07-02 17:53-17:56 PT.
cTrader source – Official troubleshooting help, checked 2026-07-02 17:53-17:56 PT.
MetaTrader 5 / MetaQuotes source row source – Official platform page, checked 2026-07-02 17:53-17:56 PT.