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Fast read: No official AudaCity Capital live status feed was found in the July 5 source check. Use the official support page, Knowledge Center, MT5 page, and payout-policy source before treating a symptom as a firm-wide issue. This support checker is based on checked sources. It is not live monitoring.
| Check | What BestProps can say from sources |
|---|---|
| Current source | Official support page and Knowledge Center |
| Latest check | 2026-07-05 |
| Visible board state | No official live status feed found |
| Checked incident rows | No official dated status rows captured |
| Best next click | Use support@audacity.capital or WhatsApp, then check platform and payout source pages |
- Official support: https://audacity.capital/support/
- Official Knowledge Center general rules: https://audacity.capital/knowledge-center/general/
- Official getting-started guide: https://audacity.capital/knowledge-center/getting-started/
- Official MT5 page: https://audacity.capital/download-mt5/
- BestProps profile: https://bestprops.com/prop-firms/forex-audacity-capital/
What to check first
- Credentials did not arrive: Use the getting-started guide and support channel. The source check captured dashboard/account credential guidance, so include account email, order details, and time of purchase.
- MT5 web terminal or platform issue: Check whether the problem is MT5 or DXTrade before calling it a firm-wide outage. AudaCity’s official sources expose both platform paths.
- U.S. platform access question: Use the official support/footer disclaimer and DX Trade path. The captured source says U.S. residents may only participate via DX Trade where permitted.
- Payout or withdrawal wait: Use the Knowledge Center general payout timing source and keep dashboard-wallet timing separate from external withdrawal timing.
Is it the firm or the platform?
Official AudaCity sources checked July 5, 2026 expose MetaTrader 5 and DXTrade. The support page points to an MT5 web terminal link and the footer lists DXTrade and MT5. The Knowledge Center says DXTrade is available directly in the browser using dashboard credentials, while the support/footer disclaimer says U.S. residents may only participate via DX Trade where permitted.
Payout evidence checklist
Official AudaCity payout sources checked July 5, 2026 say approved trading-account payouts to the dashboard wallet process within one business day, while profit withdrawal requests are typically processed in 3-5 business days after account review. The page should keep dashboard wallet timing separate from external rail timing.
- Save the official source URL, ticket or chat ID, screenshots, account ID, platform/server, and local time.
- Separate firm support status from platform status. A platform-only issue is not proof that the firm is down.
- Keep payout eligibility separate from payment-rail arrival time.
- Do not treat review-site, social, or outage-tracker posts as proof of your account status.
Incident trend
No official AudaCity live status board or dated official incident changelog was captured. BestProps should show this as an insufficient-data state, not an uptime chart or outage trend.
Official source check history
| Date | Type | Verification | What to know | Source |
|---|---|---|---|---|
| 2026-07-05 | Support source check | Official current source | Support page lists support@audacity.capital, WhatsApp support, FAQs, and a support form. | Official support page |
| 2026-07-05 | Platform source check | Official current source | Support and platform pages expose MT5 and DXTrade paths, including MT5 download/web access and DXTrade browser access. | Official support and MT5 pages |
| 2026-07-05 | Payout source check | Official current source | Knowledge Center says approved trading-account payouts to dashboard wallet process within one business day; profit withdrawal requests are typically processed in 3-5 business days after account review. | Official Knowledge Center |
| 2026-07-05 | Restriction source check | Official current source | Support page/footer disclaimer says services are restricted in some jurisdictions and U.S. residents may only participate via DX Trade where permitted. | Official support page |
Source gaps
- No official AudaCity live component-status feed was found.
- No official dated outage or incident changelog was captured.
- SERP returned Trustpilot, Facebook, JustAnswer, and general pages. These were omitted as proof of current status.
Corrections and firm response
If AudaCity Capital has a public status feed, support notice, incident note, or correction that is missing here, BestProps can add it with the source URL and a new checked date.
How we checked this
BestProps uses official firm status pages first, then official help centers, support pages, payout policy pages, and platform pages. Social posts, review sites, and third-party outage trackers can point to something worth rechecking, but they are not treated as verified incident evidence.
- Official current source: a firm-owned page captured or checked on the listed date.
- Secondary press: a publication summarizing sources BestProps did not independently verify.
- Unverified chatter: public discussion, not a BestProps finding.
- Source gap: a live status, platform, payout, or incident claim could not be tied to an official source in the latest check.
Source freshness: Official sources checked 2026-07-05 11:45 UTC. Recheck the official links before trading through a login, platform, dashboard, or payout issue.
This page currently has no signup links, paid placements, sponsored rows, or monetized routing.
