Topstep Status and Incident History

Home » Status & Incident Desk » Topstep Status and Incident History
  • 34+
    Verified Top Prop Firms
  • 14+
    Active Offers
  • 600+
    Challenges
  • 3M+
    Monthly Website Views

Topstep official status check: All systems operational at the July 5, 2026 scrape. TopstepX, New Dashboard, and Legacy Dashboard were each marked operational on Topstep’s official status page.

Live statusOfficial status page showed all systems operational. Checked July 5, 2026 at 03:28 UTC.
0 official incidentsOfficial status page showed no incidents reported July 1-4 at capture.
Weekend maintenance bannerTopstepX login page displayed a scheduled-maintenance notice; not listed as an official status-page incident.
Payout cap sourceOfficial payout policy still shows XFA cap rows. Checked July 5, 2026.

If the platform is acting upStop trading first, then contact Topstep Trader Support with order IDs and screenshots.
If you see the bannerTreat it as a login-page maintenance notice unless Topstep’s official status page posts an incident.
If checking old issuesUse the histo

Rows to Inspect First

  • Trading right now? Check the official Topstep status page first. The status capture used here showed all systems operational, but this page is not real-time monitoring.
  • Platform issue mid-trade? Topstep’s troubleshooting page says to stop trading and contact Trader Support; it warns that continuing to trade after an issue may affect exception review.
  • Seeing scheduled maintenance on TopstepX? The July 5 login-page capture showed a weekend-hours scheduled-maintenance banner. Check the official status page and support channel before assuming it is an outage.
  • Payout-cap question? Use the official payout policy, not social posts. Current official caps are shown in the policy row above.
  • Reading old outage chatter? Treat Reddit and review-site posts as public chatter, not proof of what happened to any account.

Firm or platform problem?

Use this before opening a ticket. Topstep’s official sources separate account/dashboard status, TopstepX status, and trader-side setup issues. Source-gap rows below are not confirmed dependencies.

TopstepX trading platform Official source

Check the Topstep status page for the TopstepX component, then use the platform troubleshooting article if orders, login, lag, charts, or order IDs are the issue.

Topstep status · TopstepX troubleshooting

Topstep Dashboard account access Official source

For billing, subscription, dashboard, or account-access issues, check New Dashboard and Legacy Dashboard on Topstep’s status page before assuming the trading platform is down.

Dashboard status · Trader Support

ProjectX naming Source gap

The captured official Topstep sources for this page show TopstepX, New Dashboard, and Legacy Dashboard. They did not separately confirm a ProjectX dependency name in this run.

Ask Topstep Support

Tradovate Source gap

The captured official Topstep sources for this page did not confirm Tradovate as a current dependency. Verify your own account/platform selection with Topstep before checking any external vendor status.

Ask Topstep Support

Rithmic Source gap

The captured official Topstep sources for this page did not confirm Rithmic as a current dependency. Treat Rithmic outage chatter as unverified unless your Topstep account or Topstep Support points you there.

Ask Topstep Support

ry table below. Press and chatter rows are not verified official incidents.

Last source check: . Recheck by: July 12, 2026, or sooner if Topstep posts a new incident. Scope: TopstepX, Topstep Dashboard, dated public incident reports, current official payout-cap sources, and the TopstepX login-page maintenance banner.

Incidents Over Time (by source confidence)

Across Oct 2025 – Jul 2026, this page carries 0 officially verified incidents, 2 secondary-press reported events, and 1 unverified public-chatter event. Dots below are plotted from this page’s dated rows only. Colour shows how well-sourced a point is, not how severe it is.

Official current source
Secondary press
Unverified chatter
Topstep incident timeline, October 2025 to July 2026 Month-marked timeline. Recurring outages (secondary press) span October to December 2025. A data-exposure report (secondary press) is marked in December 2025. An unverified-chatter outage report is marked in April 2026. Topstep’s official status page showed all systems operational with zero official incidents at the July 2026 check. Colour indicates source confidence, not verified severity. This is not live monitoring. Oct 25 Nov Dec Jan 26 Feb Mar Apr May Jun Jul Recurring outages secondary press Data exposure secondary press Outage report unverified chatter All systems operational official – 0 incidents

Source note: plotted from this page’s dated rows only; nothing added. 0 officially verified incidents in this window – plotted points are secondary-press reports or unverified chatter, not confirmed Topstep outages, and this is not live monitoring. The April 28 cap-change date discussed in chatter is intentionally not plotted as a confirmed incident.

Timeline data (text)
Date Event Source confidence
Oct-Dec 2025 Recurring TopstepX outages Secondary press
Dec 2025 Reported data exposure Secondary press
Apr 2, 2026 Outage report (Reddit) Unverified chatter
Jul 5, 2026 Official status: all systems operational, 0 official incidents Official current

Counts for Oct 2025 – Jul 2026: 0 official incidents, 2 secondary-press reported events, 1 unverified-chatter event.




Full Incident and Source History

Date Type Verification What to know Source
Current caps checked July 5, 2026 Cap chatter / current caps Official current caps + chatter date Current official Topstep sources checked July 5 show XFA caps of $2,000/$3,000 on 50K and $3,000/$4,000 on 100K before any Daily Loss Limit double-cap offer. Public chatter discusses an April 28 cap change; that chatter date and prior-cap history are not treated as officially verified in this row. Topstep payout policy
Topstep double-cap terms
Reddit chatter thread
Apr. 2, 2026 Outage chatter Unverified public chatter A public Reddit thread says a trader received an email from Topstep asking how they were affected by an April 2 outage. Comments discuss account reviews and reset/compensation outcomes. BestProps has not verified the outage details or individual outcomes. Reddit: Outage on April 2
Dec. 2025 Reported data exposure Secondary press only Finance Magnates reported that Topstep users received cybersecurity notices and quoted Topstep Support characterizing the event as credential reuse from non-Topstep breaches. Primary AG filing not reviewed this pass
BestProps has not independently reviewed the attorney-general filing as of July 3, 2026, so this row omits person-count and field-list details.
Finance Magnates data-exposure report
Oct.-Dec. 2025 Recurring outages Secondary press + public chatter Finance Magnates and TradingView News reported repeated TopstepX outages and trader complaints about being unable to open or close positions. Finance Magnates reported that Topstep acknowledged platform issues on Discord. Individual trader loss claims remain unverified. Finance Magnates outage report
TradingView News mirror

What This Page Does Not Verify

  • The TopstepX login-page maintenance banner is captured as a current official page message. It is not treated as an official incident because Topstep’s status page did not list an incident at the same check.
  • The April 28 cap-change date and prior-cap history are public chatter/secondary context, not an official Topstep changelog captured by BestProps as of July 5, 2026.
  • The data-exposure row is secondary reporting only; BestProps did not capture the primary attorney-general filing in this pass.
  • The removed February 2026 MGC order-rejection claim has no matching public source from targeted SERP research.

Current Status Details

At the July 5, 2026 scrape, Topstep’s official status page displayed “All Systems Operational” with New Dashboard, Legacy Dashboard, and TopstepX marked operational. The same capture showed no incidents reported for July 1-4, 2026 and displayed 90-day uptime of 99.9% for New Dashboard, 100.0% for Legacy Dashboard, and 99.72% for TopstepX.

Topstep’s own support page links traders to the status page for live updates on platform performance, scheduled maintenance, and real-time alerts across the Topstep Dashboard and TopstepX.

The July 5 TopstepX login-page capture displayed a weekend-hours scheduled-maintenance message. BestProps is labeling that separately from the official status-page incident log because the status page did not list an active incident in the same capture.

Source Gaps and Removed Rows

An earlier source set had a February 2026 MGC order-rejection row labeled only as public trader reports. Targeted SERP research did not find a matching public source for the specific outside-trading-hours claim, so this page removes it as a dated incident row. It can be restored only with a linkable public source or official Topstep source.

An earlier source set also described the April 2026 outage without a link. This page keeps only the April 2 Reddit-sourced chatter row and labels it unverified.

Firm Response and Corrections

BestProps invites Topstep to provide official statements, corrections, or context for any row on this page. If Topstep provides a response, BestProps will add it to the relevant row and update the checked date.

How We Check and Recheck This

Status pages decay quickly. Recheck Topstep’s official status page, Topstep support page, TopstepX login page, the payout policy, and any linked public-chatter rows before relying on this page. BestProps will add any Topstep response to the relevant row. If the recheck-by date passes before the source review is refreshed, treat this page as stale until reverified. After launch, this page should be rechecked at least weekly, and immediately after any major public outage chatter, payout-policy change, or official Topstep incident update.

Source warning: this is a BestProps source check, not live monitoring. If you are trading right now, use Topstep’s official status page first.

Verification labels mean: Official current source is a Topstep-owned page captured on July 5, 2026; secondary press is a publication summarizing sources BestProps did not independently verify; unverified chatter is public trader discussion and not a finding by BestProps; source gap means a prior claim was omitted or downgraded because the source could not be linked.

Commercial note: this page currently has no signup links, paid placements, sponsored rows, or monetized routing.

Top Prop Firms
Platforms include Tradovate, NinjaTrader, TradingView, Quantower, Jigsaw, and TradeDayX with payouts via free US bank wires or crypto through RiseWorks.
Supercharge your futures trading with $750k in funding
Multiple tracks span One Phase, Two Phase, and Instant; explicit rules set 90/10 at 20 percent profit and 100 percent withdrawals at 30 percent.
Futures-only, 1-Step evaluations with frequent payouts.
Buy, trade, and hold
Trade futures across desktop, web, and mobile with NinjaTrader’s low margins, low commissions, free simulation, and modern brokerage built for active traders.